Shipping & Delivery Policy

Last Updated: 11 September 2026

TAKA Coffee delivers coffee products across India through our logistics and delivery partners.

1. Order Processing

D2C orders are generally roasted, packed, and prepared for dispatch within 1–3 business days after successful payment and order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

2. Delivery Time

Standard delivery generally takes approximately 3–7 business days after dispatch, depending on the delivery location and logistics network.

Remote locations, difficult-to-service pin codes, public holidays, weather conditions, and other logistical circumstances may require additional time.

3. Shipping Charges

Applicable shipping charges, if any, will be displayed during checkout before the order is completed.

There are no additional shipping charges beyond those communicated at checkout, except where additional charges arise due to circumstances such as customer-requested re-dispatch or an incorrect address.

4. Order Tracking

Once an order has been dispatched, tracking information may be shared with the customer through email, SMS, WhatsApp, or other available communication channels.

Customers can use the tracking information provided to monitor delivery progress.

5. Delivery Delays

While we work with established logistics partners to deliver orders within the stated timelines, delivery times may be affected by circumstances beyond our reasonable control, including:

• Extreme weather
• Natural disasters
• Strikes or transportation disruptions
• Regional restrictions
• Public holidays
• Operational disruptions
• Force majeure events
• Other unforeseen logistical circumstances

In such cases, delivery may take longer than the standard estimated timeline.

6. Failed Delivery

Customers are responsible for providing a complete and accurate delivery address and reachable contact number.

If delivery fails because of an incorrect address, incomplete address, unavailable recipient, or repeated failed delivery attempts, the shipment may be returned to us.

Additional charges may apply for re-dispatch in such circumstances.

7. Damaged Deliveries

If your package arrives visibly damaged or tampered with, please contact us within 24 hours of delivery.

Please provide photographs and, where available, an unboxing video showing the condition of the package and product.

Please refer to our Returns, Replacement & Refund Policy for the claim procedure.

8. Delivery Partners

Orders may be fulfilled through third-party logistics and courier partners.

Delivery timelines are estimates and are not guaranteed delivery dates unless expressly stated otherwise.

9. Contact

For shipping and delivery queries:

TAKA Coffee
A brand of Verdant Luxe

Email: takacoffee@gmail.com
Phone/WhatsApp: +91 9964996900