PRIVACY POLICY

Privacy Policy

Last Updated: 11 September 2026

TAKA Coffee is a brand owned and operated by Verdant Luxe. This Privacy Policy explains how we collect, use, store, and share personal information when you visit or make a purchase through www.takacoffee.co.

1. Information We Collect

When you browse our Website, place an order, contact us, or otherwise interact with us, we may collect information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Order details
  • Product preferences
  • Communication preferences
  • Information provided through customer-support communications

Payment information is processed through third-party payment service providers. We do not ordinarily store complete credit or debit card numbers on our own systems.

2. How We Use Your Information

We may use your information to:

  • Process and fulfil orders
  • Arrange delivery
  • Provide order and shipment updates
  • Process payments
  • Respond to customer-service requests
  • Handle returns, replacements, refunds, and complaints
  • Maintain business and transaction records
  • Improve our Website, products, and services
  • Prevent fraud, misuse, and unauthorised transactions
  • Comply with applicable legal and regulatory requirements
  • Send marketing communications where you have provided the appropriate consent or where otherwise permitted by applicable law

3. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers where reasonably necessary to provide our services, including:

  • Payment service providers
  • Courier and logistics partners
  • Shipping and fulfilment platforms
  • Website and technology service providers
  • Customer-support providers
  • Professional advisers where required

For example, your name, phone number, and delivery address may be shared with logistics partners for the purpose of delivering your order.

4. Data Security

We take reasonable measures to protect personal information against unauthorised access, misuse, alteration, disclosure, or loss.

However, no internet-based transmission or electronic storage system can be guaranteed to be completely secure.

5. Cookies & Similar Technologies

Our Website may use cookies and similar technologies to:

  • Keep the Website functioning properly
  • Remember preferences
  • Understand Website usage
  • Improve customer experience
  • Support analytics and marketing activities, where applicable

You may be able to manage cookies through your browser or device settings.

6. Marketing Communications

If you choose to receive marketing communications from us, we may contact you regarding products, offers, launches, or other TAKA Coffee updates.

You may opt out of marketing communications at any time by following the unsubscribe instructions provided in the communication or by contacting us.

7. Your Privacy Rights

Subject to applicable law, you may have rights relating to your personal data, including rights to:

  • Request access to personal information held about you
  • Request correction of inaccurate information
  • Request deletion where legally applicable
  • Withdraw consent where processing is based on consent
  • Raise a complaint regarding our handling of personal information

Requests may be submitted using the contact details below.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.

9. Third-Party Links

Our Website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites. Customers should review the privacy policies of those websites separately.

10. Children's Privacy

Our Website is not intended for use by children to independently place orders. We do not knowingly seek to collect personal information from children for purposes unrelated to providing our services.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

12. Contact Us

For privacy-related questions or requests, please contact:

TAKA Coffee
A brand of Verdant Luxe

Email: takacoffee@gmail.com
Phone: +91 9964996900
Address: 177, 2nd Cross, Vinayaka Layout, Maragondanahalli, Bangalore – 560036, Karnataka, India